Gaming should always be fun — never a source of stress or financial hardship. At bingopluss, we take responsible gaming seriously. We provide every Filipino player with the tools, information, and support needed to keep their gaming experience safe, enjoyable, and within healthy limits.
bingopluss was built for Filipino players who love the thrill of online gaming — from bingo and slots to e-sports and lottery. But we also know that for some players, gaming can become more than just entertainment. That's why responsible gaming is not just a checkbox for us; it's a core part of how we operate.
We strictly enforce the 21+ age requirement across all bingopluss games and services, consistent with Philippine law. No player under 21 years of age is permitted to register, deposit, or participate in any gaming activity on the bingopluss platform.
Beyond age verification, bingopluss provides a full suite of player protection tools — from deposit limits and session reminders to cooling-off periods and permanent self-exclusion. These tools are available to every player, at any time, directly from your Account settings.
bingopluss gives you full control over your gaming activity. These tools are available in your Account settings and can be activated at any time — no waiting period required.
Set a daily, weekly, or monthly cap on how much you can deposit into your bingopluss account. Once your limit is reached, no further deposits will be accepted until the period resets. Lowering your limit takes effect immediately; increasing it requires a 24-hour cooling period.
Define the maximum amount you are comfortable losing within a set time period. bingopluss will automatically restrict further play once your loss limit is reached, helping you stay within your personal budget and avoid chasing losses.
Set a maximum session duration so that bingopluss will remind you — or automatically log you out — when your chosen play time is up. Regular breaks are an important part of healthy gaming habits, especially during long sessions.
Need a short break from gaming? Activate a cooling-off period of 1 day, 7 days, or 30 days. During this time, your bingopluss account will be temporarily suspended and you will not be able to log in, deposit, or place any bets.
If you feel that gaming is negatively affecting your life, you can request a permanent or long-term self-exclusion from bingopluss. Self-exclusion is irreversible for the chosen period and cannot be lifted early. We take self-exclusion requests seriously and process them promptly.
Enable periodic on-screen reminders that show you how long you have been playing and how much you have wagered during your current session. Reality checks help you stay aware of your gaming activity and make informed decisions about whether to continue.
All tools are accessible from your bingopluss Account Settings. Contact support if you need assistance activating any of these features.
Problem gambling can affect anyone — regardless of age, income, or background. It often develops gradually, which is why it's important to recognize the early warning signs. If any of the following sound familiar to you or someone you know, it may be time to seek help.
Remember: recognizing the signs is the first step. bingopluss is here to support you, and our self-exclusion and cooling-off tools are available immediately from your Account settings.
Spending more money on gaming than you originally planned, or consistently going over your personal budget.
Chasing losses — continuing to play in an attempt to win back money you have already lost, often leading to even greater losses.
Neglecting work, school, family responsibilities, or personal relationships because of time spent gaming.
Feeling restless, irritable, or anxious when you are not able to play, or when you try to cut back on gaming.
Borrowing money from family or friends, or selling personal belongings, to fund gaming activity.
Hiding your gaming activity from people close to you, or lying about how much time or money you spend on gaming.
Using gaming as a way to escape from stress, anxiety, depression, or other personal problems rather than as a form of entertainment.
Ask yourself these questions honestly. If you answer "yes" to two or more, we strongly encourage you to use bingopluss's responsible gaming tools or reach out to a support organization.
This self-assessment is not a clinical diagnosis. It is a starting point for reflection. If you are concerned about your gaming habits, speaking with a professional counselor is always the right move.
Have you ever spent more money on gaming than you could comfortably afford to lose?
Have you ever tried to win back money you lost by playing more, only to lose even more?
Has gaming ever caused arguments or tension with your family, partner, or close friends?
Have you ever missed work, school, or important commitments because of gaming?
Have you ever felt the need to keep your gaming activity secret from the people around you?
Have you ever borrowed money or sold something to fund your gaming?
Do you find it difficult to stop playing even when you intended to, or when you are on a losing streak?
If you answered "yes" to two or more questions, consider activating a deposit limit, cooling-off period, or self-exclusion from your bingopluss Account settings. You can also contact our support team for guidance.
Protecting minors is one of bingopluss's most important responsibilities. We have strict measures in place to prevent anyone under 21 from accessing our platform.
Every new bingopluss player must submit a valid government-issued ID during registration. We verify age before any deposit or gameplay is permitted.
Any account found to belong to a player under 21 years of age will be immediately suspended and all funds returned, pending investigation.
We encourage parents and guardians to use device-level parental control software to prevent minors from accessing online gaming platforms, including bingopluss.
If you suspect that a minor is using the bingopluss platform, please contact our support team immediately. We will investigate and act without delay.
You are never alone. If you or someone you know needs help with problem gambling, the following organizations provide free, confidential support to Filipinos across the country.
The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards for all licensed operators in the Philippines. PAGCOR's responsible gaming framework sets the baseline for player protection measures that bingopluss follows.
The NCMH Crisis Hotline provides free mental health support to Filipinos in distress. If problem gambling is affecting your mental health, reaching out to a professional counselor is a strong and courageous step. Hotline: 1553 (available 24/7).
Gamblers Anonymous offers peer support groups for individuals struggling with compulsive gambling. Meetings are held regularly in Manila, Cebu, Davao, and other major cities across the Philippines. Participation is free and confidential.
Our dedicated support team is available around the clock to help you activate responsible gaming tools, process self-exclusion requests, or simply talk through your concerns. Reach us via live chat or email at [email protected].
The Department of Health's mental health program provides access to community-based mental health services across the Philippines, including counseling and referral services for behavioral health concerns such as problem gambling.
Gaming is best enjoyed as entertainment — not as a way to make money or escape problems. Log in to your bingopluss account today to review your limits, activate protection tools, or explore our full range of games at your own pace.
21+ only. Gambling can be addictive — please play responsibly. If you need help, contact our support team or use the self-exclusion tool in your Account settings.